Do you remember what you were doing when the Berlin Wall came down?
This week, I announced my retirement, after more than twenty years as an independent executive and consultant and have been getting good wishes from friends and colleagues but it has also been a week for personal reflection.
Returning to the Berlin wall, well when it fell in 1989, I was working in Liverpool as Interim Finance Director for Stoves plc, a high risk manufacturing turnaround, financed by private equity. I was approached by Nigel Corby, then with PE Imbucon, an early interim intermediary, interviewed by the Stoves’ Chief Executive the next day and started the following Monday – three works days from initial client contact to Nigel to my hitting the ground running in Liverpool! Over the next ten years, Stoves became an amazing success and called me back many times, both as a consultant and independent executive.
In my professional career, I have had some great times and truly fantastic assignments and worked with some wonderful people from shop floor to chairman. I have operated globally most of my life, with many years physically overseas, with hands-on experience in over forty countries, across five continents – all rich in cultural diversity. My most memorable assignment will always be my two years with UNESCO in Paris – it was a real privilege. It started as two days, then went to two weeks, two months and eventually two years. I operated as a special advisor to the Deputy Director General and received a personal thank you from the Director General for my successful assignment. This was probably the pinnacle of my work career of forty plus years.
After UNESCO, I was keen to deploy my transformation skills in the UK Public Sector. My first assignment was as Group Finance Director at ONS, then I had successful assignments at HMRC and DEFRA. This last year, I have devoted much time on a pro bona basis to the Catch 22 lobby to encourage the Cabinet Office to reverse its hostile policy towards professional interims.
I am privileged to have been a pioneer in the interim industry. I can trace my first assignment back to 1987 – nearly twenty-five years ago! In terms of ISPs (interim service providers), I first met Charles Russam in the late eighties, along with Chris Behan, John Herd and Alan Horne. I remember first meeting Martin Wood in 1994. Apart from the late Julia Candlish and Stuart Cain, I am not going to mention individual consultants or other ISP owners – the list is far too long. Stuart and Julia epitomised “old school” but there were some great “new school” exemplars too. For me, the late Stuart Cain brought real World practical executive leadership experience, as well as intellectual leadership, strengthening the interim proposition.
The reader might now be thinking that it’s normal to reflect on the “good old days” and say “things are not what they were!” On the other hand, I am firmly of the opinion that the “interim industry” has experienced a more fundamental change over the last twenty years, a true paradigm shift.
B. INTRODUCTION AND CONTEXT
Some readers will remember my recent blog entitled Interim Management: Ten Emerging Trends and Outlook for the Future which argued the need for deeper subjective research into the emerging reality of the professional interim. Some found my conclusions too gloomy or indeed scary, so this has prompted me into validating the findings with some further research.
Most interim industry observers know that the Interim Management Association (IMA) (the ISPs’ professional association and now part of the big recruitment lobby), plus the individual intermediaries are constantly trying to outdo themselves with PR releases announcing the results of their latest survey. Other organizations, like the IIM have now jumped on this wagon too.
Sadly, as any professional researcher will confirm, simplistic surveys tell us very little about the subjective reality about what is really happening for the everyday reality of the professional interim. Also poorly designed surveys offer little clarification on objective data too. For surveys to be of more value, we probably need:
- Independent validation of methodology
- Publication of data sets for independent validation
- Clarification of bias and vested interests
To understand the professional interim in his/her context and the deteriorating trends, it is necessary to deploy qualitative research tools. I have borrowed the title “The Every Day Reality….” from a seminal piece of research by Tomkins & Groves at Bath University.
My research approach is to illustrate qualitative research with series of micro-case studies from established, top-tier professional interims. Key steps are:
- Research propositions
- Research questions
- Case studies (separate blog)
- Analysis (separate blog)
- Conclusions and next steps (separate blog)
C. RESEARCH PROPOSITIONS
Based upon my recent blog entitled entitled Interim Management: Ten Emerging Trends and Outlook for the Future , I have developed five emerging propositions for further research:
1. Interim industry is imploding from the absence of definition and effective boundaries, ineffective marketing and patchy quality assurance. Two groupings are emerging (1) contingency workers and (2) specialist C level independent executives & consultants
2. As a result of the Cabinet office and EU procurement bureaucracy, interim has become completely commoditized, differentiation is increasingly on cost, rather than quality or expertise
3. The Public Sector is getting poor value-for-money and wasting millions of pounds on branded consultants, when professional interims could provide a more cost-effective solution
4. Interim providers have largely been taken over by professional recruiters and technical selling against criteria, rather than more accomplished business leaders capable of providing the client with real value added
5. Many established professional interims have lost their way in the economic downturn and are either retiring, taking permanent jobs or a hotchpotch of economic activities awaiting better times
D. RESEARCH QUESTIONS
In order to address the research propositions, I have invited a number of established professional interims to answer the following exploratory questions by way of a short micro case study of approximately two hundred words:
- How many years have you been a professional interim?
- How has the professional interim community changed in the last ten years?
- How do you personally feel about the outlook for the industry?
- To what extent have you noticed increasing bureaucracy emanating from intermediaries?
E. CASE STUDIES
Case studies will be published as a separate blog. I would invite as many established interims, as possible, to share their perspectives by way of a micro-case. I already have some excellent cases but need more please. I am happy to publish names, contact details and web sites, or for others to respect their desire to stay anonymous. Please send cases by November 7 to firstname.lastname@example.org.
F. NEXT STEPS
Please let me have your case studies and, as usual, your response to this blog is welcome below.
Once I have a reasonable number of cases, I shall publish a cross-case analysis, draw conclusions and consider next steps. After I publish my conclusions, I shall publish the individual cases, so they will be available for others to analyze too.