This is an interesting story which I spotted over breakfast reading my Daily Telegraph. Check it out!
I have often questioned in my mind how supermarkets treat their staff and believe that there’s probably a coralation link to customer service.
Meanwhile, Marks and Spencer normally has high levels of staff service but I have found my local Bath store a bit problematic – many times, I have observed empty shelves in the food area or queuing at tills, whilst other staff are busy talking.
At the Bath Sainsbury, I frequently have to ask the staff to move their restocking trolleys.
These are just my personal reflections but it would be interesting to run a national survey? Perhaps, one of the national newspaper’s would be interested?