Tails of British Airways Jumbos lined up near terminal 5 at Heathrow (Photo credit: Wikipedia)
English: British Airways Boeing 747-400 G-CIVI with special Oneworld livery at London Heathrow Airport (Photo credit: Wikipedia)
English: none (Photo credit: Wikipedia)
English: Terminal 5 at London Heathrow Airport (Photo credit: Wikipedia)
Here’s an opportunity to share your views on the future of the UK aviation industry. The official government paper seeks views on the proposed approach for developing a new aviation strategy for the UK.
Source: A new aviation strategy for the UK: call for evidence – GOV.UK
Chris Grayling, the Secretary for State for Transport claims that the governments strategy will have six objectives. These
are to:
• help the aviation industry work for its
customers
• ensure a safe and secure way to travel
• build a global and connected Britain
• encourage competitive markets
• support growth while tackling
environmental impacts
• develop innovation, technology and skills
If you’ve had difficulties at a British Airport or with a British Airline, like British Airways, now’s your opportunity to share your views as part of the evidence review.
Let me ask some open question to facilitate some debate:
- Why do you think that the UK aviation industry is not sufficiently focused on customer satisfaction compared to global peers?
- Why does security technology in UK airports lag global competitors?
- Do you believe that existing allocation of scheduled routes, with traditional airlines like British Airways, supports effective competition, quality and service improvement?
- How do British major airports compare to global competitors?
- How do you rate effective innovation at UK airports?
- Are you satisfied with staff service quality at UK airports?
- Are there greater health risks, in your view, using UK airports and airlines?
- Should UK airports reduce outside contractors for critical areas, like security?
- What’s your worst experience at a British airport?
- What’s your worst experience with British Airways?
Perhaps, we can generate some seperate threads under each question?
Don’t be a wimp and a whinger, get involved, help marshall the evidence, and make change happen!
Dr Alf's Blog 