According to this WEF article, when companies go digital, they must focus less on the technologies and more on the people using them.
I was suspicious about the headline and reading the text made me cringe. Then I got to the bottom of the page and the author was a consultant with the Boston Consulting Group. Surely, there was room for a two by two matrix showing the people as stars?
This type of article trashes the WEF brand. It’s naive and simplistic.