Opinion – Public Services Reform : Zooming in on the Risks of Implementing Shared Services – John Gelmini

Dr Alf is correct.

Having been personally involved in the largest piece of Local Authority transformation ever undertaken in the UK (An East Anglian County Council), I know that there is a scarcity of ambition for what can and should be achieved in this area.
We have 43 English County Councils, 43 constabularies, 43 fire commands.

In Scotland, we have 8 County Councils but police and fire commands have been merged to form 1 of each.

Wales, an economic basket-case of monumental proportions we have 6 County Councils, 6 police constabularies and 6 fire commands and Northern Ireland has 6 Counties, 1 Police Service of Northern Ireland and 6 fire commands.

On top of this, we have Unitary Authorities and District and Borough Councils making a total of 3,500 councils.

Most County Councils have their own call centers, some of which are shared with the police, emergency services and District Councils but many which are standalone.
Others outsource Highways to Mouchel, Education/Childrens Services to Capita PLC, Parking to people like Serco PLC , street cleaning to Serco Plc and strategically insource HR and IT to people like Capita PLC and IBM and BT Global Services.

Worker productivity in Local Authorities is just 32%, or 70 days of actual work out of a possible 220 working days (Source:Knox D’Arcy and ONS); absenteeism is 9 days a year on average, versus 6 or less for the private sector and layering in terms of bogus grades and “assistants” is rife creating overmanning and large numbers of non jobs.

Out of 10,000 employees in the County Council I worked in which was a 3 star authority (1 star-bottom , 2 star second from bottom, 3 star upper 25%, 4 star top 10%), I calculated, as did IBM Global Services that services could be improved to Lean /EFQM standards and staff numbers cut by 6,500 people).
Applying that logic to the UK as a whole one could:

1) Reduce the number of councils to 12 for England,1 for Wales,1 for Scotland and 1 for Norther n Ireland and 1 for Greater London

2) Abolish all District,Borough,Metropolitan Borough and London Borough Councils,abolish City Councils and so called Unitary Authorities.

Replace all of them with a rotating panel of outsourced provision

3) Create 4 shared services centers for police, fire, ambulance, social services and general communications for England, 1 for Scotland, 1 for Wales, 1 for London and 1 for Northern Ireland and have outsourced mirrored contingency,overflowing and disaster recovery provision on a 1 for 1 basis.

4) Create structures with no more than 5 layers (top to bottom) and spans of control of 1 to 10 people.

Abolish assistant roles, the revolving door and apply strict headcount limits per function

5) Outsource all non-core functions and purchasing, facilities management, website hosting and printing.

Create formula for capturing “embedded value ” in each outsourcing contract and ensure that outsourcing agreements are prepared and negotiated by skilled outsourcing lawyers not council officials and legal departments who do not know what they are doing and are prone ,to quote the “Donald” to having “their lunch eaten ” by outsourcing lawyers acting for the suppliers of outsourcing services.)

John Gelmini

Opinion: UK Immigration-Pseudo-research Pulls 385,000 Migrants Out Of A Hat – Social Europe Journal-John Gelmini

Victoria Coach Station

Victoria Coach Station (Photo credit: Wikipedia)

The Home Office was fiddling immigration figures prior to Enoch Powell’s “Rivers of Blood ” speech and his expose of what they were doing was the real reason for his sacking by the then Prime Minister Edward Heath.

That was 50 years ago.

In the 1990s, we had a shortage of dentists and construction workers.

The then Labour Government predicted that 13,000 Poles would come to the UK and that all our troubles would be over. In reality, the figure was 1 million as evidenced by school admissions of children of Poles and the number of notes and coins in circulation.

Half those Poles returned but were replaced by other Eastern Europeans plus people from outside Europe.
The then Labour Government brought in E-Borders a Raytheon system from America to “count people into and out of the country”.

As of this writing , despite the best efforts of BT Global Services and Tech Mahendra (One of BT Global Services outsourcing partners from India), E-Borders is still not fully operational everywhere.

We lost the UK’s coastal protection vessel in 2012 so we have no way of counting people in and out of the UK especially as there are no checkpoints in places like Victoria Coach station.

The official population according to ONS is 63.5 million but the number of notes and coins in circulation,the amount of food sold in supermarkets and the number of mid-term school registrations suggests that the real figure is 70 million.

With 19 million more NI numbers than there are people in the workforce and the ease with which passports and other documentation can be purchased in rogue mosques and through other nefarious sources suggests why illegal immigration is running at 250,000 a year.

The Romanians and Bulgarians will simply add to the problem and nothing will be done to effect real control

John Gelmini

Enhanced by Zemanta