Shame on British Airways! The BBC reports that all British Airways flights leaving Heathrow and Gatwick on Saturday are cancelled.
British Airways: All flights cancelled amid IT crash – BBC News
It’s totally unsatisfactory to simply offer alternatives. BA should be offering full financial compensation to customers’ inconvenienced. Also BA routes to London and Gatwick should be put up for auction and part of the criteria should be customer satisfaction. Jeremy Corbyn will also no doubt propose re-nationalization. Customer service matters…