This is an excellent piece of research by Pew. However, I would like to make a few observations. The quality of education has changed from millenials‘ grandparents’ day. I would argue that the quality of a bachelor degree has been diluted over the years. Sadly, a bachelor degree is worth more from an elitist ivy league school than a state college. Also consider standards of basic numeracy and English? Can today’s millennial graduates spell without the aid of a spell-check? In fifty years, there has been enormous improvement in education but in the developed world large quality challenges have become pervasive. Quality standards vary enormously – consider France or the UK, not just the US? There’s also the education establishment with their bureaucracy  and unions, who are often putting their own interests before their students – their customers/clients in the wider world. No, it’s time for service quality standards to reach education. Thoughts?

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