London Heathrow, Terminal 5, London, England (Photo credit: Wikipedia)

This is a good article from the Guardian and will be of interest to all travellers into or out of UK airports. Check it out!

Heathrow chaos due to revamp and 15% cut in staff, independent report finds | Travel | The Guardian.

Compared to the likes of Hong Kong or Bangkok, it never ceases to amaze me quite how bad UK airports actually are. This is a regulated industry, so ultimately it comes down to politicians to drive improvements in services, in my view.

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