This story is frightening and the latest hard evidence that austerity policies in the UK have been simplistic without proper strategic analysis and effective risk management.
Here is yet another critical area of UK government policy that is in melt-down; recently we have seen similar evidence on healthcare and education. Sadly, the Government seems to be blind to the crisis in domestic policy management where there is increasing hard evidence of a melt-down, preferring to deflect attention to military adventures in Syria where the evidence in the public domain is questionable.
Of course, it’s not just the Border Agency that is at fault, UK airports compare poorly against major airports around the world. Inadequate investment in the latest scanning technology often means lengthy queues and physical searches by security contractors engaged by airports. Poor quality services at UK airports often discourage foreign visitors, like wealthy Chinese shoppers, so this contributes to yet another melt-down, this time in the retail sector.
This blog has consistently questioned the wisdom of David Cameron‘s governments policies for over the last two years, highlighting the absence of effective leadership and good management practice, like strategic analysis and risk management. I have worked with top Civil Servants and they are far from stupid; the fault, in my view, is exclusively with ineffective government policy, especially the excessively simplistic austerity measures – more simply, David Cameron is responsible for the omni-shambles.
I worry that the omni-shambles across government will not lead to a major crisis, indeed possibly a disaster, before the UK public hold their government to account.
Let me turn this to two open questions: